Company Info
Thurlow Nunn

Norwich Market Area
Norwich, NR, United Kingdom

Phone: 01603203040
Web Site: www.thurlownunn.co.uk

Company Profile

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Motor Technician / Car Mechanic Required

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Job ID:

615603

Location:

Norwich 

Salary:

£25,000.00

Salary Type:

per year

Employment Type:

Full time
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Desired Job Title:

Motor Technician / Car Mechanic Required

Category:

Engineering, Motor Trades

Posted:

08.01.2018
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Job Description:

Thurlow Nunn - Hall Road - Vauxhall Maindealers:

£20,000 to £25,000 plus bonus and overtime dependant on experience

Due to continued expansion Thurlow Nunn are currently recruiting for a service technician to service and carry out various mechanical repairs.

***MOT Tester with a valid MOT Licence also required, based out of Hall Road, Norwich***

Job Requirements:

Objectives:
  • To ensure the timely and efficient preparation, repair and servicing of all vehicles
Customer Focus:
  • To ensure customer satisfaction and retailer profitability
This job holder must be able to:
  • Interact directly with customers to explain vehicle problems and the steps taken to correct the problems as needed.
  • Provide positive customer experiences in all instances.
  • Analyse work orders to understand a vehicles condition, accuracy of diagnosis, and agreed work, and ask for clarification if a work order is not clear or seems incorrect
  • Conduct routine service on vehicles.
  • Keep service reception informed of progress on vehicle repairs or service
  • Check parts availability and prices, and inform service reception
  • Use computer to determine how long given service or repair will take advise Service Adviser or team leader.
  • Seek authorisation from service reception for additional work or repair needed
  • Carry out work according to Manufacturer and Retailer guidelines
  • Perform complicated repair sequences according to established procedures.
  • Complete Job card to include description of work done, time taken to carry out the work and advise on additional work required
  • Liaise with parts department to collect parts for routine service work
  • Complete and hand to service reception, a vehicle condition report (VCR) together with the job card, for all service vehicles
  • Carry out warranty repairs according to Retailer and Manufacturer requirements
  • Participate fully in measurement and feedback processes, to complete and return personnel documentation on time and to embrace personal training and development opportunities
  • Work to support other team members in the achievement of their objectives when asked to do so or required by their manager
  • Other duties may be undertaken from time to time
  • Duties may change over time and the jobholder will be expected to cooperate where such changes are reasonable.
This job holder must have knowledge of:
  • Automotive systems (e.g., basic vehicle layout, function, and location of parts).
  • Parts requirements to complete the job.
  • The ability to communicate parts requirements via repair orders.
  • Approved and established procedures for conducting service/repairs.
  • The quality control and inspection requirements of the Service Department.
  • Manufacturers products and recent improvements through technical bulletins, training courses and technical magazines etc..
  • Car problems, warranties, services and repairs.
  • The retail motor industry and automotive systems in general.
  • Computer diagnosis systems including Tech 2
  • Vehicle legislation and trade practices.
And be able to
  • Ensure that all Health and Safety legislation and internal procedures are followed.
  • Ensure the security of all inventory and analyses the quality of parts.
  • Ensure the maintenance of tools, equipment, and other materials.
  • Work positively among other Technicians and Service Advisers and to help them when needed.
  • Have a positive attitude and a strong desire to repair customer’s cars correctly.
  • Work independently.
  • Write clearly and legibly, to list and document items accurately.
  • Work in a busy, active, lively environment.
Competencies ·
  • Establishing and Maintaining Relationships
  • Customer Orientated
  • Team working
  • Problem Solving & Decision Making
  • Continuous Improvement
  • Results Focused
  • Integrity
  • Flexible
  • Planning and Organising/Team Member
  • Communication
  • Numerate
  • Computer literate
  • Precise
Please apply online in the first instance and a member of the team will be in contact with you to discuss the role further. 

***Due to continued expansion Thurlow Nunn are also looking for An MOT Tester with a valid MOT Licence to be based out of Hall Road, Norwich***

Thanks for looking!

Thurlow Nunn

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