Company Info
Vincent Burch


Company Profile

Mortgage Case Manager Job in Norwich

col-narrow-left   

Job ID:

1092980

Location:

Norwich 

Salary:

£25,000.00

Salary Type:

per year
col-narrow-right   

Title:

Mortgage Case Manager

Category:

Banking & Finance

Posted:

10.01.2019
col-wide   

Job Description:

We love our job, even though it can be stressful and demanding at times. We take satisfaction in the achievements of our clients on their new home and property purchases. We have an exciting opportunity for a Mortgage Case Manager to join our expanding team and work for a progressive forward-thinking mortgage adviser firm, based in Norwich City Centre (NR1). Ideally you will have experience in similar environment roles, such as; Mortgage Coordinator, Underwriter, Processor, Administrator, Case Manager or Mortgage Advisor. You must be an organized, self-motivated individual who wants to provide an exceptional service while being enthusiastic, reliable and trustworthy. Key Roles
  • Progress new mortgage Applications to Offer using pre-defined standards and service level agreements
  • Be proactive in case progression and customer service communication by telephone, email and letter to all involved in the mortgage progress
  • Ensure a high accuracy level for data entry and ongoing record keeping
  • Ensure workload is actioned within set SLA, whilst recording case progression
  • Review and validate mortgage supporting documentation
  • Provide advice and support to junior members of the processing team