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Company Info
East Coast Hospice

Sussex Road Business Centre, Sussex Road
Gorleston, Great Yarmouth, CB, CO, IP, NR, United Kingdom

Phone: 01493 718707
Web Site:

Company Profile

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Relief Assistant Shop Manager Job in Aldeburgh


Job ID:





Employment Type:

Part time


Relief Assistant Shop Manager


Charity, Retail



Job Description:

Relief Assistant Shop Manager

Location: Aldeburgh

Hours: 2 Days per week - between Monday - Sunday

A new position has become available for a Relief Assistant Manager to join our Aldeburgh team. Experience preferred and must be able to drive.
Will be covering in Managers absence. 2 days a week between Monday to Sunday

Job Requirements:

  1. To ensure timely despatch of all necessary paperwork.
  2. To ensure that ECH Retail Operations Manual is followed at all times.
  3. To maintain a clean and well-presented shop at all times.
  4. To ensure items for sale are clean, of good quality and are well presented.
  5. To ensure stock for transfer between shops is of good quality
  6. To identify stock suitable for £1 shops, ragging or other disposal.
  7. To work towards meeting the agreed financial targets set for the shop.
  8. To promote the shop locally.
  9. To undertake training as necessary.
  1. To ensure all Health & Safety/Fire regulations are understood and complied with at all times.
  2. Working closely with the Area Shop Manager and the Board of Trustees to suggest strategies for increasing income from the shop(s) and to implement such agreed strategies.
  3. To manage volunteers working in the shop(s), ensuring compliance with the ECH Shops Policies and Procedures and Health & Safety regulations.
  4. To be responsible for the security of the shop, volunteers and stock at all times.
  5. To organise the volunteers’ rota in order to ensure the shop is open during the agreed hours, and to advise the Area Shop Manager whenever a problem is envisaged in keeping the shop open.
  6. To have a proactive approach to Volunteer recruitment and support.
  1. To recognise indications of staff stress and to facilitate staff support.
  2. To participate in the induction and training of all new staff as required.


  1. To work within the policies of ECH at all times.
  2. To ensure effective use of resources.
  3. To respect at all times the confidentiality of information related to volunteers.
  4. To play an active part in the development and maintenance of good relationships with all who have business with ECH.
Because of the special nature of the Hospice and its work you may on occasion be asked to undertake other duties to help maintain our high standard of care, E.g. you may be required to work at another shop within the group.

If you would like more information about this role then please apply online in the first instance and we will be in touch to discuss in further detail. 

Kind Regards

East Coast Hospice

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